Helena Pierce is the you would say president of New Haven she runs what goes on there and she will sometimes give you information on missions to help you. When you first meet her she asks you to reactivate the generators so they have power again.
After this she sends you to find a Vault researcher Tannis for information on the Vault. Her involvement is she is just trying to get you to the vault and have you do some of the dirty work now an then.
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